Privacy policy.

We explain the information we use to run our fragrance website and help our customers. Last updated: 30 September 2026.

Who this policy covers

This policy describes how Sintique handles information you provide through this website or when you contact us about our products and orders.

Information we may collect

Depending on how you interact with us, this may include your name, phone number, email address, shipping or billing address, order and payment status details, and messages or materials you send to customer support. Our website may receive basic technical information needed to serve pages and maintain security, such as browser, device and request information.

How we use information

We use relevant information to respond to enquiries, process and deliver orders when ordering is available, provide customer support, handle returns and refunds, address fraud or security concerns, improve the website, and meet legal obligations. We will use contact details for marketing only where you have chosen to receive it or where otherwise permitted by applicable law; this website does not currently include a marketing signup.

Payments

Online payment functionality is not currently active on this website. If enabled later, payments may be processed by a third-party provider such as Razorpay, which will handle payment information under its own privacy and security terms. Sintique does not directly store complete card numbers, CVV, UPI PINs, OTPs or banking passwords, and will never ask you to send them to us.

Service providers

When needed to operate the business, relevant information may be shared with providers involved in payment processing, shipping and logistics, or website hosting and infrastructure. We only share information needed for the service. This website does not currently include an analytics or advertising tracker.

Browser storage and cookies

The website uses your browser’s local storage to remember items in your shopping bag. This storage stays in your browser and can be cleared through your browser settings. We have not added analytics or advertising cookies to the current website. Essential technologies used by the hosting service or browser may still be necessary to deliver the site.

Security and retention

We use reasonable measures appropriate to the information we handle and the services we use. No internet service can promise absolute security. We keep information only as long as reasonably needed for the stated purposes, customer support, and applicable legal or accounting requirements.

Your questions and requests

For questions about your information, or to request access, correction or deletion where available under applicable law, email sintique467@gmail.com or call +91 72890 07672. We may need to verify the request before acting on it.

Policy updates

We may update this policy as our website or practices change. The current version and its “Last updated” date will be shown on this page.

NEED A HAND?

We’re here to help.

Contact Sintique at sintique467@gmail.com or +91 72890 07672. Our support hours are Monday to Sunday, 10:00 AM to 8:00 PM; we aim to respond within 24 business hours.